1. What is the standard order fulfillment time?
We strive to ship all orders placed from RedTags Ph within the following delivery timeframe:

2-3 days metro manila

3-5 days non-metro manila/provincial area

This is the waiting time of delivery (in working days) AFTER you have successfully placed an order with us. Thank you.

2. How is the shipping cost calculated?
Shipping costs for orders from RedTags Ph are FREE.

3. Which shipping carriers does Oh! RedTags Ph use?
We use a variety of carriers for each shipping option like 2GO, LBC, Airspeed etc.

4. How can I track delivery of my package?
For most orders, you can track the progress of your delivery from the RedTags Ph.

5. Why was my package undeliverable?
Our carriers may deem a package undeliverable for one of the following reasons:

Incorrect Address.
If the address is incorrect or outdated, the package is typically returned to RedTags Ph by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order.
llegible Shipping Label.
In rare cases, it is possible that the address label became illegible during the shipping and handling process.
Failed Delivery Attempts.
Most of our carriers make three attempts to deliver a package. If after three attempts the carrier determines that the package is undeliverable, the package will be returned to RedTags Ph.
Refused by Recipient.
If the recipient of the package refuses delivery, the package will be returned to RedTags Ph and determined undelivered.